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Posted Dec 29
Senior Lifestyle

Regional Director of Plant Operations

Chicago, IL, United States Full Time

Position Summary:

The Regional Director of Plant Operations is responsible for oversight of the maintenance and housekeeping departments for designated Senior Lifestyle Corporation communities. This position requires strong leadership and communication skills, effective management of priorities and a “hands on” approach to daily operations.


Essential Functions:

• Provide leadership and direction for all community level Maintenance Coordinator’s, Maintenance Director’s and Housekeeping Director’s in the division.
• Complete a minimum of 2 annual site inspections for all non-priority properties. All site visit reports need to be submitted within 72-hours to the community’s Executive Director and the respective corporate disciplines.
• Respond within 2 (two) hours to any after hours' emergencies that create an immediate life safety risk to residents or staff, and provide appropriate support and direction. If necessary, attend to the issue in-person at the community.
• Verify that assets are well maintained, including the effective use of TELS for preventative maintenance, to achieve maximum useful life in terms of serviceability and appearance.
• Complete Quarterly Site Inspections of all “Priority Properties”, prepare a detailed site visit report and oversee the satisfactory completion of all projects and areas for operational improvement.
• Assist the communities in establishing and meeting operating and capital budget goals via effective use of Yardi, Spend-Down, and other internal reporting methods.
• Participate annually with the development of each community’s capital expenditure budget. Assist with the preparation and/or a thorough review of the scope of work.
• Project management on assigned capital projects. Prior to the completion deadline, develop and review the scope of work or specification, review business terms in the proposal/contract, ensure that the project is completed within budget or seek investor approval, coordinate the review and approval of the certificate of insurance, work agreement and Capex request form, review completed work and punch-list to ensure the project was completed.
• Design, implement and/or perform necessary programs to ensure compliance with governmental and company policies, codes, and requirements.
• Collaborate with the Corporate Capital and Plant Operations Team to identify, establish and manage related vendor contracts including preferred suppliers and service agreements.
• Develop and roll-out appropriate training seminars for staff and/or managers.
• Recruit and train maintenance and housekeeping staff as necessary. When appropriate, with human resources oversight, provide corrective action counseling and termination of employment.
• Develop and implement approved policies and procedures. Includes modification of existing policies and procedures where appropriate.
• Responsible for ensuring designated communities have incorporated SLC maintenance and housekeeping standards through the use of approved SLC standards.
• Ensure that the staff within the housekeeping and maintenance departments are continually creating extraordinary customer experiences.

This position requires frequent overnight out of state travel among SLC Communities within the region


Job Requirements:

• Bachelors degree in an applied area, or have equal experience, as appropriate.
• Minimum of 5 years previous building maintenance experience. HVAC certification is preferred.
• Possess the ability to provide detailed instructions and guidance to each employee about what tasks are to be accomplished as well as how to specifically accomplish the tasks.
• Strong verbal and written communication skills and ability to multi task in a fast paced, changing enviornment
• Computer proficiency in MS Office platform
• Possess the ability to monitor the daily development and progress of work, to ensure that engineering, housekeeping and grounds staff are accomplishing projects/tasks in a timely manner, and to correct and assist employees to ensure that work is up to professional standards. Must also be able to prospectively identify problems that may arise and recommend solutions.
• Must possess the ability to interact professionally with the building’s Director, Corporate Office staff and staff members of other departments, subordinates, residents and other outside contacts.
• Knowledge and experience in expense control.

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