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Posted Dec 06
Benchmark Senior Living

Start-Up Executive Director

Norwood, MA, United States Full Time
Reference: Norwood ED

Benchmark Senior Living is growing!!

Benchmark Senior Living has a new construction underway in Norwood. Our beautiful state of the art community will have a total of 90 units, 69 traditional and 21 memory care units, scheduled to open in January of 2017!

We are seeking a driven, dedicated and goal-oriented individual who has Assisted Living experience with start-up experience! As the Executive Director of Operations, you will manage the community’s budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service. If you are driven and have the necessary knowledge and experience to build and manage a loyal team, then Benchmark Senior Living may be the right place for you to make a difference!

Job Responsibilities

As an Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings. You will also participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently.

Additional responsibilities for the Executive Director of Operations include:

• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the Sales Director
• Networking with outside referral sources such as Hospital and Rehab personnel
• Qualifying prospects financially through credit reports, bank statements, etc.
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Handling all resident and family grievances

As an Executive Director of Operations, you must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life. You must also be patient, understanding, and empathetic.


Additional requirements of the Executive Director of Operations include:
• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
• 3-5 years experience in Assisted Living with start up
• Having assumed a managerial role that was responsible for multiple disciplines
• Possessing budgeting and staffing experience
• Proficiency with Windows applications such as Excel and Outlook
• Ability to lift a minimum of 50 pounds

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